Privacy Policy
Last updated July 10, 2025
Table of contents
Introduction
Welcome to Relinked. We're committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, and share information about you when you use our services.
Relinked provides a secure platform that connects your organization's collaboration tools and surfaces relevant information through our AI agent. Our platform is designed for both individuals and organizations that need end-to-end secure knowledge management and discovery.
By using Relinked, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
Information We Collect
Personal Data
We collect the following categories of personal data:
- Identity and profile information: First and last name, email address, profile picture, job title, and employer information.
- Account credentials: Username, password, and security questions/answers.
- Content from connected services: When authorized via OAuth, we access messages, documents, code, task information, and associated metadata from services you connect to Relinked.
- Usage data: Information about how you interact with our platform, including feature usage, search queries, and preferences.
- Device information: IP address, browser type, operating system, and other technical information about the devices you use to access Relinked.
We do not intentionally collect sensitive personal information, and we ask that you do not share such information through our platform.
Sources of Data
We collect personal data from the following sources:
- Directly from you: Information you provide when you create an account, configure your profile, or interact with our platform.
- From connected services: When you connect third-party services (such as Slack, GitHub, Jira, etc.) via OAuth, we access and process information from these services as authorized by you. This access is used solely to surface and search relevant information within your organization. Specifically:
- When you connect Google services, we may request access to scopes such as Drive, Docs, Gmail, and Calendar in order to search, access, and manage files and communications on your behalf.
- When you connect GitHub, we request access to repositories, issues, and pull requests to provide development context.
- When you connect Slack, we request access to channels, messages, and files to support communication-based search.
- When you connect Jira, we request access to projects, issues, and workflows to integrate task management data.
- When you connect Confluence, we request access to spaces, pages, and attachments to include knowledge base content.
- When you connect Linear, we request access to issues, projects, and teams to organize project management workflows.
These scopes are used exclusively to power features within your organization's workspace and comply with our strict data isolation practices.
- Automatically: We collect certain technical and usage information automatically as you use our platform, including logs, device identifiers, and usage patterns.
- From your organization: If you use Relinked through your employer, we may receive information about you from your organization.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our services: To operate Relinked, personalize your experience, and develop new features.
- AI functionality: To train and operate our AI agent that surfaces relevant information based on context and user needs, always within the boundaries of your organization.
- Connecting services: To integrate with and pull information from the third-party tools you connect via OAuth authentication.
- Organization-specific search: To allow you to search and discover information within your organization's connected tools and data repositories.
- Communication: To respond to your inquiries, provide support, and send service-related announcements.
- Security and compliance: To protect our platform, detect fraud, and ensure compliance with our terms and applicable laws.
- Analytics: To understand how our platform is used and measure the effectiveness of our services.
Information Sharing and Disclosure
We follow strict data isolation principles, meaning your organization's information cannot be accessed by anyone outside your organization. We may share your information only in the following circumstances:
- Within your organization: If you use Relinked through your employer, we share information with authorized members of your organization as necessary.
- With service providers: We engage trusted third parties to perform services on our behalf, such as hosting, analytics, and customer support. These providers are bound by strict confidentiality agreements.
- For legal reasons: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
- With your consent: We may share information with third parties when you give us consent to do so.
We do not sell your personal information to third parties. We do not use your organization's data to train models that serve other organizations.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our end-to-end security approach ensures that your data is protected throughout its lifecycle within our systems.
We maintain strict data isolation between organizations using our platform. Information from one organization is never accessible to or used for another organization.
We retain your personal data for as long as necessary to provide you with our services and for legitimate business purposes, such as maintaining the performance of our platform, making data-driven business decisions, and complying with our legal obligations.
When we no longer need to use your personal data, we will delete it or anonymize it so that it can no longer be associated with you. However, we may retain some of your personal data for a longer period when necessary for legitimate business or legal purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: Request information about the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data in certain circumstances.
- Restriction: Request that we restrict the processing of your personal data.
- Data portability: Request a copy of your personal data in a structured, machine-readable format.
- Objection: Object to our processing of your personal data in certain circumstances.
To exercise these rights, please contact us at privacy@relinked.ai. We may need to verify your identity before fulfilling your request.
International Data Transfers
We may transfer your personal data to countries other than the one in which you reside. When we transfer personal data internationally, we take measures to ensure that adequate safeguards are in place to protect your information and comply with applicable data protection laws.
These safeguards may include implementing standard contractual clauses approved by relevant authorities, relying on adequacy decisions, or other legally compliant transfer mechanisms.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. We encourage you to periodically review this page to stay informed about our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info(at)relinked.ai