Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of Relinked's website, services, and applications (collectively, the "Services"). Please read these Terms carefully.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization, and you represent and warrant that you have the authority to do so.
If you do not agree with these Terms, you may not access or use the Services.
Our Services
Relinked provides a secure platform that connects your organization's collaboration tools and surfaces relevant information through our AI agent. Our Services help reduce context-switching, eliminate search time, and improve collaboration by providing timely access to the information you need.
Our platform is designed for both individuals and organizations that need end-to-end secure knowledge management and discovery. We enable secure access to organizational knowledge while maintaining strict data isolation between different organizations.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.
Your Account
Account Registration
To use certain features of our Services, you may need to create an account. You must provide accurate, current, and complete information during the registration process and keep your account information up-to-date. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Account Security
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or remove content in our sole discretion.
Connected Services and Integrations
Our Services allow you to connect various third-party services and tools via OAuth authentication. By connecting these services, you authorize us to access and process information from these services as described in our Privacy Policy. You represent and warrant that you have the necessary rights and permissions to grant us this access.
The information we access from your connected services is used solely to enable search and discovery within your organization. We maintain strict data isolation, ensuring that your organization's information is never accessible to other organizations using our platform.
We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms and privacy policies. We do not endorse, warrant, or guarantee the products or services offered by third parties and are not responsible for any harm resulting from your use of such products or services.
User Content
Our Services may allow you to upload, submit, store, send, or receive content ("User Content"). You retain ownership rights in your User Content. By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display such User Content for the purposes of operating and providing our Services.
We maintain strict data isolation between organizations. Your User Content is accessible only within your organization and is not shared with or used for other organizations.
You are solely responsible for your User Content and the consequences of sharing it through our Services. You represent and warrant that:
- You own or have the necessary rights to use and authorize us to use your User Content;
- Your User Content does not violate the rights of any third party, including intellectual property rights and privacy rights;
- Your User Content complies with these Terms and all applicable laws and regulations.
Intellectual Property Rights
Our Services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Relinked, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms do not grant you any right, title, or interest in the Services, Relinked's trademarks, logos, or other brand features.
We respect the intellectual property rights of others. If you believe that material available on our Services infringes your copyright, please contact us at legal@relinked.ai.
Payment Terms
We offer both free and paid subscription plans for individuals and organizations. If you choose a paid subscription, you agree to pay all fees in accordance with the applicable subscription plan. All fees are exclusive of taxes, which you are responsible for paying.
Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms. You authorize us to charge your chosen payment method for all fees related to your subscription.
We reserve the right to change our prices at any time. If we change our prices, we will provide notice of the change on our website or by email. Your continued use of our Services after the price change becomes effective constitutes your agreement to pay the changed amount.
Prohibited Uses
You agree not to use the Services:
- In any way that violates any applicable law or regulation;
- To transmit any material that is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, or invasive of another's privacy;
- To impersonate or attempt to impersonate Relinked, a Relinked employee, another user, or any other person;
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm Relinked or users of the Services;
- To attempt to probe, scan, or test the vulnerability of our systems or networks or to breach security or authentication measures;
- To introduce any viruses, trojan horses, worms, logic bombs, or other harmful material;
- To interfere with or disrupt our Services or servers or networks connected to our Services;
- To attempt to access, search, or mine data from other organizations on our platform;
- To collect or harvest any information from our Services, including user accounts.
Termination
We may terminate or suspend your access to all or part of our Services, with or without notice, for conduct that we believe violates these Terms or is harmful to other users of our Services, our business, or third parties, or for any other reason.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Limitation of Liability
To the maximum extent permitted by law, in no event will Relinked, its affiliates, directors, employees, agents, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, the Services.
To the maximum extent permitted by law, Relinked assumes no liability or responsibility for:
- Any errors, mistakes, or inaccuracies in content provided through our Services;
- Any interruption or cessation of transmission to or from our Services;
- Any bugs, viruses, or the like that may be transmitted to or through our Services;
- Any loss or damage incurred as a result of your use of content posted, emailed, transmitted, or otherwise made available through our Services.
In no event shall Relinked's total liability to you for all claims arising from or related to the Services exceed the amount paid by you, if any, for accessing our Services during the twelve (12) months immediately preceding the event giving rise to the liability.
Disclaimers and Warranties
Your use of our Services is at your sole risk. Our Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Relinked does not warrant that our Services will function uninterrupted, secure, or available at any particular time or location, or that any errors or defects will be corrected. While we implement end-to-end security and data isolation measures, we do not warrant that our Services will be immune from all security breaches.
Advice or information, whether oral or written, obtained from Relinked or through our Services, will not create any warranty not expressly made herein.
Indemnification
You agree to defend, indemnify, and hold harmless Relinked, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
Changes to Terms
We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision, in our sole discretion, is material, we will notify you via email or through our Services. By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you must stop using the Services.
General Terms
Governing Law: These Terms shall be governed by the laws of the State of California, without respect to its conflict of laws principles.
Dispute Resolution: Any dispute arising from or relating to these Terms or our Services shall be resolved through binding arbitration in San Francisco, California, except that you may assert claims in small claims court if your claims qualify.
Waiver and Severability: No waiver by Relinked of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Relinked regarding our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
Assignment: You may not assign any of your rights or obligations under these Terms without our prior written consent. We may assign our rights under these Terms without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.